Most calls to Dallas Reliable Movers repeat a handful of questions on pricing, timing and the on‑time guarantee. We’ve written the common ones below — a different set from what you’ll find on the home page. If yours isn’t here, the line at (888) 278-9005 is open Monday through Saturday, 7am to 7pm.
Still have questions?
Submit the quote form for a same‑hour callback from Trevor Boyd, browse the full route list for long‑distance pricing, meet the crew on the team page, or fill the form now with your move date. Call (888) 278-9005 or return to Dallas Reliable Movers when you’re ready to book.
Are you a moving company?
Yes — Dallas Reliable Movers is a fully licensed and insured Texas moving company based in Dallas. State HHG license and DOT/MC interstate authority on file.
What happens if my crew is late?
The price on your bill drops — that’s the on‑time guarantee, not a coupon or an apology.
Do you charge extra for stairs or elevators?
No — stairs and elevators are priced into the written figure once Trevor sees the access during the walk‑through.
Is the $99 deposit refundable?
Yes, in full, within 72 hours of booking. After that it credits toward your move.
Do you offer storage?
Yes — $89 a month at the Design District yard, no long‑term contract.
Do you move pool tables?
Yes — slate pool tables are quoted per piece after Trevor walks the room and stairs.
What size crew do I need?
Two movers for a 1BR, three for a 2BR, four for a 3BR or larger — Trevor sizes it during the free walk‑through.
Are you licensed for interstate moves?
Yes — US DOT and MC interstate authority on file, plus the Texas HHG license for in‑state jobs.
Does State Fair season slow things down?
Fair Park traffic backs up in September and October — Adam builds extra drive time into any move near it that month.
Can I get a video estimate instead of an in-home visit?
Yes — Trevor does video walk‑throughs for anyone who’d rather skip the in‑person visit.
Do you subcontract to other companies?
No — every job runs on our own truck with our own crew, start to finish.
Can I book a same-day move?
Sometimes — call (888) 278-9005 and Renee will check the calendar for a same‑day opening.
How far ahead should I book a long-distance move?
Three weeks is typical. Kyle schedules the long‑haul rig around that lead time.
What counties do you serve?
Dallas, Collin, Denton, Tarrant and Rockwall counties, centered on the Design District yard.